Special mediator appointed to support resolution in E-Comm (911 operator) job action
By Contributor
E-Comm welcomes the appointment of special mediator Vince Ready to assist in reaching a fair and sustainable collective agreement with CUPE 8911, as announced by the Minister of Labour on June 6, 2026.
With this appointment, any potential job action ceases and E-Comm will head into mediation to finalize a collective agreement without labour disruption.
Vince Ready will work collaboratively with E-Comm and the Union for up to 10 days to resolve outstanding bargaining issues. This process will result in a new collective agreement for E-Comm and its employees.
E-Comm and CUPE 8911 mutually reached out to BC’s Ministry of Labour yesterday with the request for a special mediator, as CUPE 8911 had previously declined E-Comm’s offers for assistance through both mediation and interest arbitration.
“Our priority from the beginning of collective bargaining has been to reach a fair and equitable agreement that supports our employees and the vital work they do, while ensuring the continuity of the critical services British Columbians rely on,” says Greg Conner vice-president of People & Culture at E-Comm. “We welcome Vince Ready’s appointment as special mediator and are committed to working cooperatively to finalize an agreement over the coming week.”
